Mission First, People Always: Three Ways to Elevate Your Insider Threat Program Using Protective Intelligence

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Professional Commentary

Abstract

Mission first, people always. This statement, often used in the military, encapsulates the tension between mission accomplishment and its potential human costs. Likewise, reducing insider risk and mitigating threats from organizational insiders can be a daunting task complicated by tradeoffs. Some organizations attempt and struggle to establish effective insider threat programs, challenged to not only obtain the buy-in of their people, but also to achieve a modicum of effectiveness. There are common reasons these programs may fail to launch or under-deliver: misunderstanding, reactivity, and diffusion of effort. Threat and risk deterrence, detection, and mitigation programs are frequently perceived as adversarial in nature or overly invasive. “Big Brother” is watching me and wants to fire me. This is exacerbated by euphemistic program names which may seed cynicism and erode trust. Often sold as a “proactive” security, an audit of actual insider threat hub practices may reveal an exclusive focus on reactive incident response. We are categorizing what has already happened. When the specialized capabilities of the insider threat team are directed towards more common security matters lacking a clear insider nexus, it will likely reduce effectiveness in their primary domain. Organizations reduce bias in results, tunnel vision, and undesirable outcomes by effectively employing all assets in their intended manner.

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Citation

Matulka, Ryan. (2024). Mission First, People Always: Three Ways to Elevate Your Insider Threat Program Using Protective Intelligence. Managing Insider Risk & Organizational Resilience (MIROR) Journal, 2(1), 16-28. West Point Press.

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West Point Press

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2832-5427
2832-5419

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